1. These terms and conditions are applicable for the Pepsodent Offer ("Offer"), conducted by
Hindustan Unilever Limited ("HUL"), in New Delhi and NCR, Kolkata, Chennai, Ludhiana &
Nagpur ("Territory"), during the period of 10 Dec '13 to 31st Dec 2013 ("Term"). Only adults
(above the age of 18 years) are eligible to participate in this Offer.
2. On participating in this Offer, the consumer will get the opportunity of receiving a free
Pepsodent Germicheck Plus Superior Power toothpaste in exchange of the consumer's existing
toothpaste ("Exchanged Product"). The Exchanged Product shall be of a volume as nearly
equivalent as possible to the volume of the consumer's Exchanged Pack (+/-5g) provided
however that the maximum retail price ("MRP") of the exchanged product shall be equal to or
more than the MRP of the Exchanged Product.
3. To participate in this offer, the following conditions would apply:
a. The Consumer must be an adult (above 18 years of age)
b. The Consumer should have consumed not more than 50% of the Exchanged Product.
Such consumption would be ascertained by HUL, in a manner as deemed fit by the
4. To avail this option, a consumer is required to make a call to the Toll Free number
180030005686 during the term of the Offer to register himself / herself for the Offer
5. Consumer can call on this number from 9:00 am to 9:00 pm
6. The process for exchange is as follows :
a. The consumer calls the number 180030005686
b. The call center executive briefs the consumer about the offer
c. The consumer needs to intimate the call center team on the pack size and brand
of the toothpaste the consumer wishes to give in exchange for a new pack of
Pepsodent Germicheck Plus Superior Power as mentioned below.
d. The consumer needs to retain the pack with at least 50% toothpaste remaining in
the pack and hand it over to the pickup person when contacted.
e. The exchange of toothpaste will be done in 10 working days; once the consumer
agrees to exchange their toothpaste.
f. The pickup person will validate if the pack is the same as told by the consumer
earlier. He will then collect the same and hand over the new pack of Pepsodent
Germicheck to the consumer.
g. In case the consumer doesn't have the pack that he wanted to exchange or the pack
has lesser than 50% of the toothpaste in it, the delivery boy has the authority to
refuse the exchange.
h. The consumer may receive a call back to check their experience about Pepsodent
Germicheck Plus Superior Power or for a confirmation that they have indeed
received the same.
i. Valid in 5 cities – Delhi +NCR, Kolkata, Chennai, Ludhiana & Nagpur. City defined as
the municipal corporation .
7. This Offer cannot be clubbed, exchanged or interchanged with any other present or future Offer
of HUL regarding any of its Products.
8. This exchange is applicable for all toothpastes other than any toothpaste of Hindustan Unilever
Limited, under the brand names of Pepsodent or Close Up.
9. HUL may terminate this Offer at any time before the expiry of the Term, or may extend the
same, at its sole discretion.
10. HUL shall also be entitled to bar any consumer and / or mobile number from participation in the
Offer, in the event of any suspicion or evidence of fraud or abuse of this offer, and use of this
offer for any ulterior motives.
11. The above Terms and Conditions may be modified by HUL at any time during the term. Such
modification shall be deemed to have been communicated to the Consumer at the time the
modification is made in the website.
12. HUL not responsible to give the consumer anything over and above a Pepsodent Germichecek
Plus Superior Power of weight less than 5grams, equal to or more than the weight of the
returned pack. However, such pack shall not have a maximum retail price ("MRP") lower than
the MRP of the pack being replaced. Any other expense that may be incurred by the Consumer
shall be at his own behest.
13. These terms and conditions shall be deemed to have been entered in Mumbai, and all disputes
arising herein shall be subject to the exclusive jurisdiction of the Courts in Mumbai.